Bathroomland.com Information

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Bathrooms - bathroomland online store

About Us Bathroomland.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the 'Contact Us' link above.

Our Contact details:

Bathroomland.com
Amsterdam Road
Sutton Fields Industrial Estate
Hull
HU7 0XF

Telephone line: 08707 605 182
Fax: 01482 212270

Email: info@bathroomland.com

Bathroomland.com - Registered No.4177694 (VAT Registered No.764469784)

WE STRONGLY ADVISE THAT YOU DO NOT BOOK PLUMBERS UNTIL YOUR GOODS HAVE ARRIVED AND HAVE BEEN CHECKED, WE ARE NOT LIABLE FOR ANY PLUMBERS COSTS OR COMPENSATION IN ANY WAY

Making A Purchase Making A Purchase The following terms and conditions apply to all transactions on Bathroomland.com. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future use. To order goods through this website you must be at least 18 years of age and accept delivery within the UK. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

1) Description of Goods

All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. All specifications given to the Customer are approximate and intended as a guide only. We always endeavour to ensure all product descriptions are correct, but advise customers to seek technical advice from qualified sources prior to ordering products and any work to be carried out.

2) Your Order and Special Orders

If goods are ordered over the weekend or on a bank holiday the order date is taken as the following working day for delivery purposes. If a delivery would normally fall due over the Christmas shut down period the delivery period may be extended to a later date.

After completion of your order please check your receipt and ensure that all the details are correct. If you are in any doubt please contact our sales department immediately as post delivery changes take time and can be an inconvenience to you.

Special orders are hand made to customers own specification therefore cancellation of these orders will incur a 50% restocking charge. Please bear in mind that as these products are hand made the delivery time may be extended to 10 working days.

3) Payment and Price

We are entitled to make adjustments to the price to take account of any increase in our supplier's prices or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We ask that all goods be paid for on completion of order and that all funds are cleared prior to delivery. We accept most major credit and debit cards such as VISA, MASTERCARD and SWITCH. On the order you must provide us with your exact billing address and telephone number - the address and telephone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order.

We accept:-

Credit Cards

4) Delivery Charges

All standard orders carry a standard charge of £5.09 ex VAT (£5.99 inc VAT) or £38.29 ex VAT (£44.99 inc VAT).

Some post codes in the following areas will incur an additional charge which will be advised prior to acceptance and delivery of your order: Isle of Wight, Scilly Isles, Grampian and Highlands Scotland and Scottish Isles.

Orders for Northern Ireland, Eire, Isle of Man and Channel Islands will be charged accordingly to weight and size of each order.

5) Shipping and Handling

To ensure your order reaches you in perfect condition we send larger fragile goods via a door to door two man delivery service. We do not delivery these larger items outside the UK.

6) Back Orders

If your item is not in stock we will back order for you, be given the option to cancel your order if you would rather not wait.

7) Deliveries

We endeavour to deliver most products within 7 days, however some larger items may take longer. However all delivery dates given are only and always provisional. Goods are subject to availability and delay in delivery of goods is sometimes outside of our control, and we accept no liability whatsoever in respect to late deliveries. If you have ordered a bath or a bathroom suite our transport company will call you a few days prior to the expected delivery date to confirm the actual date for delivery. They will also call you in the morning of the day of delivery to confirm the approximate time. If you have any questions regarding your delivery please telephone our transport company on 01902 604 010.

Bathroomland.com strongly advises you not to book your installers or engage in any preparatory work until full receipt of your goods. If any item is out of stock, a Bathroomland.com sales advisor will email or telephone you to advise you of the expected delivery date.

Changes to delivery details made by the purchaser after the goods have been handed to the delivery company will incur an additional charge of £20.

GOODS MUST BE CHECKED WHILST THE DRIVER IS ON THE PREMISES

8) Damaged / Missing Goods

Please inspect goods thoroughly before signing if it is not possible sign the proof of delivery note as "unchecked". If any items are missing or damaged please inform the delivery driver and ourselves immediately so that we can rectify any problems as soon as possible.

9) Risk

As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver to the address on the order and goods will not be left without a signature unless authorised by the person named on the order.. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk.

10) Cancellations

If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 7 working days from date of delivery. To exercise your right of cancellation you must give written (by post, by fax or email) giving details of goods ordered and their delivery for full details of how to return please call our customer service department on 08707 605 182. Except in the case of faulty or misdescribed goods if you exercise your right to cancel after the goods have been delivered you will be responsible for returning them at your own cost. You must take reasonable care to make sure the goods are not damaged in the mean time or in transit. Please note the return of none faulty goods will incur a restocking charge of 15% unless they are returned in perfect condition within 7 days. In the case of faulty or misdescribed goods we shall ask you to return the goods yourself and refund you the reasonable postage costs. Special order goods made to your own specification (i.e. whirlpool baths) will incur a 50% restocking charge unless misdescribed or faulty. It is therefore important you make absolutely sure your requirements are correct on purchase.

We will refund your money within 30 days of cancellation less any delivery costs incurred. Returns outside this period will not be accepted.

11) Other

You will own the goods once we have received your payment in full. We do not offer any credit facilities at the moment. We will issue you with an electronic invoice once we have dispatched the goods to you. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you.

Terms and Conditions do not affect your statutory rights.

Privacy Policy Privacy Policy Bathroomland.com do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Bathrooms - bathroomland online store

Walker Modular: designers and builders of modular bathroom and shower pods.

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